Shipping Policy

Thank you for shopping with Solmiradress. We are committed to providing a clear and reliable shipping experience and helping customers understand how orders are processed and delivered.

Order Processing

After an order is successfully placed and payment is confirmed, the order enters our processing system.

Order processing may include:

• Payment verification

• Order confirmation

• Product preparation

• Quality and order checks

• Packaging

• Shipping label preparation

• Handover to the shipping carrier

Processing times may vary depending on product availability, order volume, weekends, public holidays, seasonal sales, and other operational circumstances.

Once tracking information becomes available, it may be sent to the email address associated with your order.

Shipping Destinations

Shipping availability depends on the destination shown during checkout.

If an address cannot be serviced by our available shipping providers, the order may be reviewed and we may contact the customer for additional information.

Estimated Delivery

Delivery times depend on factors including:

• Destination country or region

• Shipping method

• Carrier network

• Customs procedures

• Local delivery conditions

• Public holidays

• Severe weather

• Peak shopping periods

• Transportation disruptions

Any delivery time displayed on our website should be considered an estimate and not a guaranteed delivery date.

Tracking Information

When tracking information is available, customers may receive a shipping confirmation containing the tracking number or tracking details.

Tracking systems may require additional time to update after a parcel is handed over to the carrier.

It is normal for some tracking events to appear with a delay while the shipment moves between logistics facilities.

Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully confirm:

• Recipient name

• Street address

• Apartment or unit number

• City

• State or province

• Postal code

• Country or region

• Telephone number where applicable

If you discover an address error after placing an order, contact us as soon as possible at office@solmiradress.com.

We will attempt to assist where possible, but we cannot guarantee that an address can be changed after the order has entered processing or shipment.

Customs, Duties and Taxes

International orders may be subject to import duties, customs charges, taxes, or other fees depending on the destination country or region.

Where such charges are not collected at checkout, they may be payable by the recipient in accordance with local regulations.

Customs processing may also affect delivery times.

Delayed Shipments

If your shipment appears to be delayed, please contact us and provide:

• Your order number

• Your full name

• The email address used for the order

• Any available tracking information

We will review the available information and assist with the next appropriate step.

Shipping Questions

Email: office@solmiradress.com

Phone: +1 (216) 205-5892

Website: solmiradress.com